Shipping Policy
SHIPPING INFORMATION
We are shipping to countries listed below but we are working on extending our online stores.
If your country is not listed below, please contact us at info@the-commonground.com.
Country/ Region | Free shipping for orders over | Standard shipping rate | Estimated delivery time |
Hong Kong & Macau | HKD 400 | HKD 30 | 2-4 business days |
China & Taiwan | HKD 400 | HKD 50 | 3-6 business days |
Singapore, Malaysia, Japan & South Korea | HKD 1,000 | HKD 150 | 3-6 business days |
United States, United Kingdom, Canada & Australia | - | HKD 250 | 7-10 business days |
Store Pick-up (The Mills Store) |
- | Free | 1-2 business days |
Due to the ongoing outbreak of COVID-19, orders for outside of the Hong Kong could experience delays. Please bear with us in any delays during this challenging time. You will receive an email including the tracking information shortly after your order has been dispatched.
During promotional offers or peak sales periods, please be advised that delivery time is longer than usual.
We do not deliver to Post Office Box (P.O. Box) addresses.
TAXES & DUTIES
The total you pay when you complete your order do not include taxes and duties.
All International orders may be subject to customs inspections and import taxes unique to your country, based on the rule and regulations set by your local authority. This is not within our control and we cannot pre-pay these taxes. We advise contacting your local customs office for the taxes and duties information.